To add tags to the user responsible, click on “Add tags” and select one or more tags. Click on the three grey dots and select “Edit” to create new tags.
Tags can be helpful in many ways. You can use the tags to relate the assignee with e.g. department, country, process, etc.
In some cases, it can be very useful to assign a user to the same control multiple times in order to reuse the control, e.g. if you want to perform the same control for different departments; you simply add the tags specified to the departments, for instance: “Department: East” and “Department: West”.
With the help from tags, you can make distinctions in the emails. Without the tag, the user will essentially be asked to perform the exact same control twice. Tags will be presented in the emails, on the control form, and on reports.